Welcome to JLBD Canine LLC. (Turbo Treats®) By accessing or purchasing from turbotreats.com (the “Site”), you agree to the Terms of Service outlined below. We keep things straightforward, transparent, and rooted in respect—just like the way we work with dogs and their families.

If you ever have a question or an issue with anything on this site or with your order, head to our contact page and send us a message. Your message goes straight to our team, and we handle every situation personally.

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Quality, Integrity & Customer Care

At JLBD Canine LLC, we stand behind the quality and integrity of every product we create. Your experience matters to us. If something isn’t right with your order, reach out and let us know—we’ll always do our best to make it right.

We review returns and concerns case by case, because every customer and every dog’s situation is unique. Customer satisfaction is—and will always be—our top priority.

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Returns of Unopened Products

Unopened products may be returned within 30 days of the original ship date.

Before sending any return, please contact us through the link on our contact page. This helps us understand the issue and guide you through the process.

Return Address:
JLBD Canine LLC
9245 S. Farmer Ave
Suite 110
Tempe, AZ 85248
United States

Email: info@jlbdcanine.com

Customers are responsible for return shipping costs.

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Use of the Site

By using this Site, you agree that:

• You will not misuse the Site or attempt to interfere with its operation.
• You will provide accurate and complete information when placing orders.
• You will comply with all applicable laws and regulations when using the Site or purchasing products.

We reserve the right to refuse service, cancel orders, or remove content at our discretion.

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Product Information

We work hard to provide accurate product descriptions, images, and details. However, we cannot guarantee that all information on the Site is error-free. We reserve the right to correct errors or update information at any time, including after an order has been placed.

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Pricing & Availability

All pricing is subject to change without notice. Product availability may vary. We reserve the right to discontinue products at any time.

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Limitation of Liability

JLBD Canine LLC is not responsible for:

• Misuse of products
• Delays caused by shipping carriers
• Damage resulting from improper storage or handling post-delivery

 

To the fullest extent permitted by law, JLBD Canine LLC is not liable for indirect, incidental, or consequential damages.

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Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our operations, legal requirements, or business needs. Continued use of the Site constitutes acceptance of updated terms.

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Contact Us

If you have questions about these Terms or need assistance, reach out anytime:

Email: info@jlbdcanine.com
Mailing Address:
JLBD Canine LLC
9245 S. Farmer Ave
Suite 110
Tempe, AZ 85248

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Thank you for supporting JLBD Canine LLC and being part of the community we’re building. We appreciate you.

– Jas and the Turbo Treats Team